Privacy Policy

Cobblefield (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website and how we use it.

Information You Share With Us

When you contact us, submit an inquiry, join our email list, or book a service, we collect the information you provide. This may include your name, email address, phone number, location, preferred dates, service preferences, photographs of your home, and details you choose to share about your family.

For children’s decorating services, you may also share information about your child’s age, interests, and preferences.

How We Use Your Information

We use this information to:

• Respond to inquiries and prepare proposals.
• Schedule, personalize, and provide our services.
• Communicate with you about your booking.
• Send holiday updates and marketing emails if you subscribe.
• Maintain records relating to our services and customers.

You can unsubscribe from marketing emails at any time.

Photographs

Photographs you submit to us are used to evaluate, plan, and provide your requested services. We do not publish photographs you submit without your permission.

We may also photograph our completed decorating and styling work. Permission to use those photographs for our portfolio or marketing is addressed separately in our client service agreement.

Children’s Privacy

Our website is intended for adults. Information about children is provided by their parents or guardians and used to personalize the services requested.

We do not knowingly collect personal information directly from children under 13 through our website.

Sharing Information

We do not sell your personal information.

We may share information with service providers who help us operate our website, communicate with customers, or deliver our services, as reasonably necessary for those purposes. We may also disclose information when required by law.

Website Technology

Our website and its service providers may collect technical information, such as IP addresses and information about website usage, through technologies needed to operate and maintain the site.

Our website is hosted by Netlify, which also receives and stores the forms you submit, including any photos you upload. The site loads its fonts from Google Fonts, which may receive your IP address. We do not currently use analytics, advertising pixels, or other tracking technologies.

Keeping Your Information

We retain information for as long as reasonably needed to provide our services, maintain business records, and meet applicable legal obligations.

You may contact us to request access to, correction of, or deletion of information you have provided. We will consider requests in accordance with applicable law and our legitimate recordkeeping needs.

Updates to This Policy

We may update this policy as our business or website changes. The date above reflects the most recent update.

Contact

For questions about this policy, please contact:
Cobblefield
christmas@cobblefld.com